Personal Information
Normally when you visit our website, personal information is not required
by us. However if you are interested in receiving offers and newsletters from
us, or want to play at our casino, we might require personal information.
Giving us this information is completely voluntary and an unsubscribe option
is available within every promotional email you receive.
By Personal Information, we refer to any information about you, such as your
name and address, date of birth, payment card details, details of betting
transactions and account transfers and any other information you may wish
to provide. LUXURY CASINO endeavors to ensure that our business practices
that involve the use of your Personal Information are compliant with privacy
regulations in the countries where we operate.
Using and Sharing Personal Information
No personal information acquired on any of our websites will be shared with
anyone and will be used only by the casino to provide you with information
regarding your activities at the Casino, make payments to you and verify payments
from you.
Also, the User has the right to the personal information held by the operator
in accordance with the Data Protection Act..
Your personal data will not be disclosed to third parties, unless such disclosure
is necessary for processing of your requests in relation to Your participation
in the Games or unless it is required by law.
In order to provide you with an efficient service, we may require transferring your personal data from one country to another.
In the processing of Your Gaming Account and associated transactions, we
may have recourse to credit rating agencies, fraud detection agencies, anti-money
laundering agencies.
Complaints
Any complaints or concerns you may have regarding our Terms and Conditions,
or LUXURY CASINO in general, must be sent to our support
team by email
.
We take our clients’ right to reply and raise concerns very seriously
and will respond within 24 hours.
We will work collaboratively with any relevant authorities and governing bodies
to resolve matters of disagreement.
However, should you feel our handling of any issue to be unsatisfactory, you are welcome to contact the Lotteries and Gaming Authority of Malta (LGA), the regulatory body responsible for the governance of our Casino on the email address: complaints@lga.org.mt.
Version 1.10
Last Update
07/02/2010 15:31
GMTU
Valid until further notice
